1. Introduction & Consent
By creating an account or using mvpviva, you automatically agree to these Terms and Conditions. This agreement creates a legally binding obligation between you and the mvpviva operating authority. If you do not agree with any part of these Terms and Conditions, please refrain from using mvpviva.
Mvpviva reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms. For significant changes, we will make reasonable efforts to notify you via your registered email or a platform notice.
2. Eligibility Requirements
To register on mvpviva, you must meet all of the following requirements:
- You must be at least 18 years of age.
- Online gaming must be legal in the country or region where you are located.
- You are opening the account in your own name and for your own use — not on behalf of anyone else.
- You must not have previously been banned from any mvpviva account.
- All information you provide must be accurate and truthful.
Mvpviva reserves the right to reject any registration application, with or without providing a reason. Any account may be temporarily suspended for verification or investigation if the authorities consider it suspicious.
3. Account Creation & Management
Each user is allowed to register only one account. If multiple accounts are found under the same person or household, all accounts will be closed and withdrawals suspended. The following information is required at the time of account creation:
- Full Name (as per National ID)
- Date of Birth
- Valid Mobile Number
- Active Email Address
Keeping your account password confidential is your responsibility. Do not share your password with anyone or allow others to access your account. If you suspect unauthorized access to your account, contact mvpviva support immediately.
4. KYC & Identity Verification
Mvpviva follows KYC (Know Your Customer) procedures in line with international standards. You will be required to verify your identity in the following situations:
- Before Your First Withdrawal
- When total withdrawals exceed BDT 20,000
- Suspicious activity is detected on the account
- You wish to update your account information
KYC typically requires a clear photo of your National ID (NID), passport, or driving license. Withdrawals may be held until KYC is complete — this is in place to protect you.
5. Deposit & Withdrawal Policy
Mvpviva supports transactions through Bangladesh's most popular mobile banking services. The table below covers the key details for deposits and withdrawals:
| Subject | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | BDT 200 | BDT 500 |
| Maximum Amount (Per Day) | BDT 1,00,000 | BDT 50,000 |
| Processing Time | Instant | 5–30 minutes |
| Charges | No Charges | No Charges |
| Supported Methods | BKash, Nagad, Rocket | |
| KYC Required | No | Yes (First Time) |
Withdrawal requests will only be processed via the same method used for the original deposit. Withdrawals to third-party accounts are not permitted. To withdraw bonus funds, the associated wagering requirements must first be met.
6. Bonuses & Promotional Offers
The following general terms apply when accepting any mvpviva bonus or promotional offer. Each bonus may also carry its own specific terms, which will be stated on the relevant offer page.
- Each bonus carries a Wagering Requirement (WR), typically ranging from 10x to 30x.
- Withdrawals from bonus funds are not permitted until the wagering requirement (WR) has been met.
- Bonus claims from multiple accounts sharing the same IP address or device are not permitted.
- Mvpviva reserves the right to void bonuses in cases of suspected bonus abuse.
- Bonus offers cannot be used after their expiry date.
7. Betting & Gaming Rules
The following rules apply when participating in mvpviva's Sports Betting, casino, and other gaming sections:
- Once a bet is confirmed, it cannot be cancelled unless mvpviva decides otherwise under exceptional circumstances.
- If incorrect odds are displayed due to a technical error, mvpviva reserves the right to void the affected bet.
- If a match or event is abandoned, the stake will be refunded.
- Live betting involves a delay — any attempt to exploit this delay to place bets will be treated as system manipulation.
- Mvpviva sets the maximum bet limit per user for any given event.
All RNG (Random Number Generator) based games are regularly audited by independent third-party auditors. Outcomes are fully random and unbiased — no player has an advantage over another.
8. Prohibited Activities
The following activities are strictly prohibited on mvpviva and will result in permanent account closure:
- Creating an account using a false identity or fraudulent documents
- Operating Multiple Accounts
- Using software or bots for gaming
- Exploiting system vulnerabilities to gain an unfair advantage
- Using the platform for money laundering or financial fraud
- Harassing, threatening, or defrauding other users
- Operating an account on behalf of a minor
9. Responsible Gaming
Mvpviva believes gaming should be fun — it should never be a source of stress. With that in mind, we provide the following responsible gaming tools:
- Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
- Loss Limit: Decide in advance how much you are willing to lose within a given period.
- Cooling-Off Period: Take a break for 24 hours to 6 weeks.
- Self-Exclusion: Deactivate your account for 6 months or permanently.
If you notice signs of problem gambling, contact mvpviva support immediately. We can direct you to specialist assistance.
10. Privacy & Data Protection
Mvpviva takes the protection of your personal data seriously. Any information we collect is used solely for service delivery, verification, and security purposes. Your data is never sold or shared with third parties.
For more details, visit ourPrivacy Policy Read.
11. Account Closure & Termination
You may close your mvpviva account at any time. Any remaining balance should be withdrawn before closing the account. After closure, your data will be retained in accordance with regulatory requirements.
Mvpviva may close or suspend any account for the following reasons:
- Breach of These Terms and Conditions
- Suspicious or Fraudulent Activity
- Providing False Information
- Regulatory Authority Directives
- Extended Period of Inactivity
12. Dispute Resolution
If you have a complaint, please contact our support team in the first instance. We aim to resolve issues within 48 hours. If the matter cannot be resolved through support, it will be escalated to our senior compliance team.
Mvpviva's decisions are considered final unless the user can provide clear evidence that a decision was incorrect. In disputes relating to game outcomes, server log data will serve as the definitive record.
13. Limitation of Liability
Mvpviva is not liable for the following:
- Game interruptions caused by internet connectivity issues
- Due to an issue with the user's device or browser
- In the event of disruption to third-party services (bKash, Nagad, etc.)
- If account security is compromised due to the user's own negligence
However, if any loss occurs due to our own technical fault, we will make every effort to provide appropriate compensation.
14. Applicable Law
These Terms and Conditions are governed by the laws of mvpviva's licensing jurisdiction. Any legal disputes will be settled in the courts of that jurisdiction. Users in Bangladesh are expected to comply with applicable local laws.